How we keep your information safe
Paintmaster operates a comprehensive policy for privacy and security. We aim to store the minimal amount of information possible to allow you to make purchases and offer you recommendations.
PERSONAL INFORMATION
We do not disclose, rent or lease any information submitted to us to 3rd parties for marketing purposes, except as stated in this policy. We do not use any of your data for any reason, except as stated in this policy, but to successfully ship your order to you. You have the option to sign up for an account in the checkout process. This means that your user data is stored on our servers.
We store your name, address and telephone number if you register for an account with us. This is optional, but enables you to place further orders without having to enter your details again. Your details are also stored in relation to unregistered orders.
We do not store your credit card information. It is processed over a secure SSL/256 bit encryption system which goes through the payment provider Stripe. We do not handle or store this data, therefore it cannot be ‘hacked’ from our servers. Paintmaster staff do not have visibility of credit card numbers placed through the website.
If you wish, you can contact us to have your profile deleted at any point in time.
All sensitive information is processed over a secure servers.
We do not send marketing emails to random personal email address (spam), however from time to time we may send newsletters and special offers to registered customer email addresses. All of which include a facility for you to unsubscribe from such service by clicking on the link at the bottom of every newsletter sent. You can unsubscribe from our newsletter using this process anytime. To subscribe for the newsletter, you must opt in. Either in the checkout, or elsewhere on the site.
COOKIES
Cookies are small text files which are stored on your computer by your browser when you visit web pages. We use cookies to allow us to store tracking information to make your user experience better. Cookie storage reasons include: Items in your shopping basket, usage statistics, and your favourite products. This information is not shared, and expires after a reasonable period of time.
Cookies are necessary to purchase items at Paintmaster. They are used to identify items in your shopping bag, shortlist, and also your browsing history so we can make better recommendations. The cookies themselves do not store any personal identifiable information. Instead, they store a ‘key’ on your computer which then identifies information stored temporarily on our own server. You can disable cookies in your browser to prevent this, however you will not be able to use the primary functionality of this website. You can disable cookies in your browser’s settings.
GOOGLE ANALYTICS
We use Google Analytics to track visitor numbers and behaviour. This service is to help us continually improve our service and does not track any personally identifiable information. If you wish to opt out of this, you should disable cookies in your browser.